Being informed and staying connected has been critical to empowering our people. I strongly believe that maintaining our culture through this crisis has positively impacted each area of our organization.

As essential businesses face this global pandemic; open, honest and consistent communication with our teams is paramount. Each and every day I remain committed to being here for associates in innovative ways so, together, we can continue to hashtag#bhere for each other and our clients, pets and communities.

This week marked our unofficial 2020 kick-off at Banfield as we hosted our National Field Leadership (NFL) meeting, bringing together 700 associates from across our practice to connect, learn and celebrate recent successes.