Knowing that the future is unpredictable is one thing, experiencing how unpredictable it can be is something else altogether.

The past year has presented us all with challenges we never could have predicted and for which there were no plans, procedures, or how-to guides for how best to adapt to a new normal. For Banfield, our success in adjusting to the pandemic is owed--in large part--to the ingenuity, insight, and collaboration of our Associates.

Banfield’s culture of communication, inclusion, and empathy was key in helping our organization not only survive 2020 but thrive.

After a year of working from home, the human animal bond has strengthened and evolved--leaving many pet owners concerned about how they and their pets will adapt to post-pandemic work.

Luckily, employers and employees alike are finding new ways to build pet-friendly routines as they look to get back to in-office work! I’m so excited to see the start of incredible progress in pet-friendly workplaces, and am proud that Banfield will hashtag#bhere to support pets and clients as the transition to a post-Covid world continues!